The introduction of GSM technology to media gateways has opened up a new horizon for cellular telephony, and is enabling new solutions to be offered to the corporate world. “This fusion has had a great impact on the telecommunications market, making operations more dynamic, and allowing for considerable reductions in costs while making operations faster and simpler”, explains Khomp Business Consultant Rafael Nahid.
Economy
The use of GSM SIM Cards, the well-known cellular chips, in media gateways has opened up the possibility of reducing costs with PABX operations, primarily in active call centers. That is because this solution decides whether a call should be made through a fixed or cellular telephone line and then automatically chooses which line will be used (fixed channels or GSM). So, it recognizes the carrier and, using this information, identifies the lowest cost route for making the call.
Discover options for modernizing your PABX in this other blog article.
Simplicity and impact with changes
GSM technology delivers flexibility to the cellular telephony sector. With the old model, intervention from the carriers was required to make changes in numbers and equipment.
With the introduction of SIM Cards, in a matter of minutes it is possible to change installed lines by exchanging the chips inserted in the media gateways or even by changing between an active SIM Card and a second one on stand-by, when the type of equipment has this resource.
Another feature is being able to interchange cellular equipment without necessarily losing the telephone line. This guarantees mobility to the end user when replacing equipment and changing carriers. At first, this information appears trivial, but these are strategic advantages for telecommunications infrastructure that provide greater productivity at the lowest possible cost.
SMS messages
A practical and assertive solution is corporate SMS, which offers the delivery of text messages directly to the receiver. This method of communication is ideal for quick messages and reminders, and is widely used to confirm medical appointments and exams, advise on the status of deliveries from transportation companies, collection campaigns and a wide array of other possibilities.
Discover the advantages SMS offers in another post in the blog.
Khomp offers solutions in GSM telephony for companies of all sizes. Consult with a specialist consultant and discover the design of the ideal solution for your company.