Learn about the dedicated features Khomp SBC media gateways offer to contact centers

Khomp SBC media gateways add enhanced performance, stability, and intelligence to contact center infrastructures. This article will show you how to obtain these differentials and other unique benefits for this scenario.   Analytics and SBC Analytics, an algorithm for classifying calls with special emphasis on active contact center operations, has received the 2017 Anuário Tele.Síntese […]

Is your voice network protected? If it is not, then you are running the risk of having your PBX invaded

Imagine the following situation: your company’s phone bill keeps increasing and you can’t seem to figure out which department or terminal is responsible for this. And even worse: these unfamiliar calls begin to hinder the performance of your telephony infrastructure, overloading the devices, lowering the quality of your operations. So, what seems to be the […]