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In addition to cost reduction, the Voice over IP technology has enabled the popularization of telephony. Wherever there is an Internet connection available, you can have voice calls implemented to solve your daily issues much more quickly and assertively. This is also the ideal scenario for medium and large companies in the process of […]
To present all the powerful features of the Session Border Controller (SBC) that you need to know, a special series containing eight articles has been posted on Khomp’s Blog. The articles explore applications and different scenarios for deploying SBC gateways, highlighting benefits and optimization strategies, and they also present vSBC One, a SaaS-virtualized version of […]
Do you know the expression “it’s no use crying over spilled milk?” In a call center scenario, this means to detect communication problems efficiently with the carrier (and even service interruption), from the operator hand rise on the help desk – which in general leads to a considerable financial shortfall. In order to avoid this kind […]
Based on the experience and intelligence applied to the development of gateways with Session Border Controller resources, Khomp launches the vSBC One software. This innovation provides SBC for virtualized systems, ensuring security in operations. “The solution is ideal for those who are migrating their services to the cloud or to virtualized systems, or those who […]
By choosing media gateways with SBC for telecommunications carriers, you can guarantee greater efficiency and discover new products and market opportunities. That’s because this technology improves the performance of internal and external infrastructures, as well as making it possible to work with new products for the end user. SIP-I encapsulated with ISUP information SBC […]
Khomp SBC media gateways add enhanced performance, stability, and intelligence to contact center infrastructures. This article will show you how to obtain these differentials and other unique benefits for this scenario. Analytics and SBC Analytics, an algorithm for classifying calls with special emphasis on active contact center operations, has received the 2017 Anuário Tele.Síntese […]
In addition to issues related to telephony system security, some Session Border Controller – SBC applications make it an indispensable tool for corporate scenarios. This is because the equipment allows for adopting performance improvements that directly impact the operational cost and availability of service by reducing the complexity of data traffic between branches and minimizing […]
As described in its introduction article, Manager One brings greater freedom and empowerment to the management of telephone operations. One example is its potential to add intelligence to contact center operations. “The most obvious thing for those that already know our products are the possibilities created by Insight!”, explains Everton Fernandes, Khomp’s leader of development. […]
To take advantage of business opportunities in the corporate environment, in the area of telecommunications, User Media Gateways (UMGs) from Khomp stand out for the diversity of the resources they bring to business networks. Among these tools is the possibility of working with PBX in the cloud. “The advantage of this technology is that it […]
Want to know more about the Khomp portfolio available in your region? Participate in a free webinar with Lauro Granzotto, Sales Engineer, scheduled for Tuesday, September 19. Complete your registration here. “It’s a great opportunity to get to know the KMG MS line, designed for high-performance scenarios, our User Media Gateways (UMGs) and vSBC One, […]