Futurecom 2018: Network transformation and the challenges of engaging customers and capturing new revenue sources

The second day at Futurecom 2018 started with a subject that is keeping many awake at night: Network Transformation: The ultimate step to engage clients and capture new revenue sources. Given the context, the panelists presented perspectives for both the end-users and the providers, providing an example of this ecosystem, which includes the universe of […]

Futurecom 2018: discover the perspectives of innovation, mobility and technology applied to Tourism

What are the perspectives and needs of technology applied to Professional Tourism? To answer this question, the second day of Futurecom 2018 featured MeetUp: Innovation, Technology and Mobility transforming the Connected Customer Experience, which brought together industry representatives and technology experts such as Khomp CEO Giancarlo Macedo. The participants of the panel included Fábio Costa, […]

Futurecom 2018: IoT networks – is your infrastructure prepared for its applications and the corresponding volume of traffic?

Futurecom 2018 presents a provocative challenge as the agenda for its panel to those that are beginning the process of preparing their IoT networks: is your infrastructure prepared to support these applications and the volume of data generated? To reflect on this theme, the event will bring together representatives from different sectors in order to […]

Futurecom 2018: discover how Manager One can add more intelligence to contact center operations!

As described in its introduction article, Manager One brings greater freedom and empowerment to the management of telephone operations. One example is its potential to add intelligence to contact center operations. “The most obvious thing for those that already know our products are the possibilities created by Insight!”, explains Everton Fernandes, Khomp’s leader of development. […]