IP PBX, Hosted PBX and endurance

In order to reduce telephone costs, companies and condominiums can count on a number of strong allies. When implementing telecommunications systems, excellent options, such as IP PBX and Hosted PBX, offer significant savings.

IP PBX

IP PBX is a telephony system with the same functions as a common PABX where telephone calls are made over data networks and conversations are sent as data packages over the Internet. In this architecture, an IP PBX system lowers the cost of long distance calls to fixed or cellular telephones because it uses the Internet as its means of transmission.

In addition to cost savings with telephone bills, IP PBX offers other significant advantages for small scenarios, such as increased productivity: through the Internet, salespeople and other professionals outside of the office can access all of the resources of the company’s telephone system as well as manage voice messages by email and have the ability to configure call forwarding resources, increasing the amount of time they are connected to the company. All of these functionalities can be managed from any standard Internet browser, without having to install any software or download any plugins. High speed installation, updating and maintenance, and reduced costs for initial investment are other advantages.

In the development of an IP PBX, Khomp offers products for all types of telephony interfaces for a new solution totally based on VoIP or for the conversion of an existing telephone exchange for communication via VoIP. These are the products of the EBS line and Khomp Appliances, which can be purchased with a Khomp API K3L or integrated with open source software, such as Asterisk, FreeSWITCH, Snep or Elastix.

These products offer excellent audio quality for an IP PBX solution, and ensure a reliable solution because they allow for the creation of redundancy systems and scalability to allow the solution to grow.

Hosted PBX

Hosted PBX is a virtual PABX IP, which can be acquired as a service. The main advantage is that, when companies use it they don’t have to invest in infrastructure to utilize telephony resources such as voice mail, URA, and conference calling, among other things. In this case, IP extensions are connected to a PABX IP that is not physically present at the company, but in a cloud.

Local Survival

When opting for an IP PBX, in the event that a company’s Internet network goes down, it loses its communication system. To handle this situation, there is a resource called local survival, which is equipment physically present at the company that supplies limited PABX functionalities and some trunk lines that allow for making calls. In this way, the loss of communication is not complete. These trunk lines may be TDM, analog or GSM.